Price Guarantee – Return Policy


We guarantee your complete satisfaction with all of our products. If the color isn’t exactly what you were looking for, or for any other reason you want to return your product, (with the exception of custom orders and cut product) we will happily refund your purchase price minus shipping, or switch out your color. Simply return any part of your order to us within 15 days, in “as new” condition with its original packaging.

As always:   “no sale is complete until your Cool Neon is lit”

And all of our products are covered by a limited warranty.

Remember no matter what you pay for your Cool Neon wire, it always comes with our guarantee.